How Distractions are Undermining Connection
Communication, listening, and teamwork challenges are becoming increasingly prevalent in today’s workplace. We are constantly bombarded with digital distractions and conditioned to move faster than we are capable of mentally and emotionally.
How often have we sat in meetings where either we or our colleagues are half-engaged, with one eye on incoming notifications or sending emails while pretending to listen to the discussion? It’s common to leave meetings feeling disconnected, confused about next steps, and unsure of what decisions were even made. Our divided attention makes it difficult to be fully present, which hinders our ability to work effectively as a team and use our time efficiently.
The Impact of Constant Distraction
In The Anxious Generation, Jonathan Haidt delves into the pervasive influence of technology and how it has exacerbated our sense of anxiety and disconnection. He makes a compelling case for how constant digital interruptions have hindered our ability to engage in social interactions, communicate effectively, and listen attentively.
The constant barrage of notifications from our devices, whether it's a new email, a social media update, delivery notification, or a breaking news alert, keeps us in a state of near-permanent distraction. In The Anxious Generation, Haidt explores the toll this is taking on our mental health, suggesting that this state of constant connectivity is leading to heightened anxiety, a growing sense of disconnection, and an overall deterioration of social bonds.
As I read Haidt’s work, I began reflecting on technology in my own daily life. One experience that stood out to me was walking in my neighborhood and greeting a neighbor, only to be ignored because they were so absorbed in their phone. This is not an isolated incident; it’s reflective of how often we unconsciously (and sometimes deliberately) use our phones to avoid real, meaningful interaction. Whether it’s avoiding small talk in an elevator or tuning out during a meeting, the phone has become a shield that prevents us from engaging with others.
Creating Positive Change
Recognizing the impact of constant distractions, I’ve made the following changes to how I use technology:
Entered an agreement with my husband to limit our text messages to five per day to reduce distractions and also to help us prioritize more meaningful, face-to-face conversations.
Removed social media apps from my phone and started reading an old-fashioned paper newspaper, of which has resulted in a new ad-free morning ritual.
Leaving my phone at home when running errands, opting to carry an old-fashioned wallet. This one has taken some getting used to.
Turning my phone face down while engaging with others and acknowledging what people say during conversations by confirming my understanding.
Another tip is to use apps to track screen time to gain insights into how your time is used or apps, such as ScreenZen, that can delay specific apps from opening to confirm if you really want to enter the dark hole of scrolling. Once we understand our habits, we can make informed decisions about setting boundaries and be in control of how our time is used.
Small steps like these can help restore meaningful connections that we’ve lost in the digital age. By deciding to step back from technology, even for a short while, we can reclaim those moments that lead to deeper connection and understanding.
Moving Forward
Take a moment to consider how technology might be preventing you from achieving the level of connection and teamwork you desire in both your professional and personal life. Implementing minor adjustments, such as the ones suggested in this article can lead to significant improvements in how we connect with others.
I’d like to encourage leaders to consider improving workplace communication by implementing a “no phones” policy during meetings. This makes it more likely that participants are fully engaged and present without the distraction of devices, allowing teams to experience higher-quality communication and engage in more effective problem-solving.
Leaders also have a key role to play in modeling this behavior. By being fully present in meetings, actively engaging with team members, and setting boundaries around technology use, they lead by example. When communication improves at the leadership level, it creates a ripple effect throughout the organization, ultimately leading to stronger teamwork, greater innovation, and better outcomes.
For more insights on leadership, communication, and fostering effective teamwork, visit my website: www.sarahschillerstrom.com.
References:
Haidt, Jonathan. The Anxious Generation: How Technology is Making Us More Anxious and Less Connected
